This privacy policy sets out how Dreamvalley Vacation uses and protects any information that you give Dreamvalley Vacation when you use this website. Dreamvalley Vacation is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Dreamvalley Vacation may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st of January 2022.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Contact Us
If there are any questions regarding this privacy policy you may contact us using the information below:
Company Name: Dreamvalley Vacation
Address: Ramnagar, District - Nainital
Telephone No.: +91-9756555511
E-Mail Id: [email protected]
Cancellation Policy | Dreamvalley Vacation
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:
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Jeep Safari & Canter Safari are non refundable.
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30 days prior to arrival - 10% of the tour cost.
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15 days to 29 days prior to arrival - 30% of the tour cost.
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07 days to 14 days prior to arrival - 40 % of the tour cost
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02 days to 06 days prior to arrival - 50% of the tour cost.
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Less than 48 hours or no show - NO REFUND.
In case of peak season (Holi, Diwali, X’Mas & New Year) the charges of jeep safari can increase In case of peak season – weekends or weekdays (Holi, Diwali, X’Mas & New Year) hotel bookings separate cancellation policy is applicable (which would be advised as and when required)
Note : Above Charges Applicable Only If 100% Paid in Advance of the Total Amount.
Disclaimer: This website is not affiliated with official website of Jim Corbett National Park / Corbett Tiger Reserve. This website is owened by private tour operator situated in Ramnagar.
